Ranger Privacy Policy

Protecting your privacy and security online is essential when you’re managing your money. Please review this Online privacy and Security Policy to understand what information Ranger collects about you, how that information is collected and shared, and what protections we have in place to secure it. This Policy applies to the Ranger App and any websites that Ranger operates

Who we are

Ranger is an innovation from U.S. Bank. It is a service you can use to manage your money across several financial institutions to help you achieve your financial goals. As an innovation from U.S. Bank, Ranger offers the security for your personal information that you would expect from a large bank, but you should make sure to carefully review the terms and conditions for Ranger to understand how your Ranger relationship differs from having a traditional bank account at U.S. Bank. Throughout this Policy, references to “we,” “us,” or “our” refer to Ranger and the U.S. Bank family of companies.

Types of information we may collect

Ranger needs information about you to deliver the services you expect from us. For example, we need information about your identity and your financial relationships to help you manage your money. This information falls into two categories: Personal Information and Anonymous Information.

Personal Information: Personal information identifies you as an individual consumer. Examples may include:

  • Identifiers like your name, address, date of birth or Social Security Number
  • Information about your financial accounts
  • Information that identifies your gender, race, ethnicity, or other sensitive characteristics
  • Information obtained from commercial sources, which could include details of your personal or real property
  • Biometric information
  • Internet activity such as your interactions with the Ranger app and our sites and information about your device or browser that can be linked to your identity
  • Geolocation information that identifies your specific location from your mobile device
  • Professional or employment-related information
  • Inferences drawn from any of these categories of information

Anonymous Information: Anonymous information includes information that does not identify you as an individual and cannot be correlated to you later under ordinary circumstances or business processes. Examples may include:

  • De-identified Information that has been stripped of any connection to your identity
  • Usage information, including time spent on pages within Ranger, broken links, or similar information about the app that is not associated with a person’s identity

How we collect your information

We collect your personal information when you give it to us, such as when you establish your service with Ranger and when you add or connect your financial accounts to Ranger. You also give us your information when you request certain transactions from us or take actions within the Ranger service. We may also collect your personal information from external sources, such as commercial databases and public records.

How we use your information

We use your information to deliver the services you expect from Ranger. That may include:

  • Providing you products and services to help you manage your money
  • Communicating with you about your accounts and transactions, such as providing confirmations and alerts by email, text, or app notifications
  • Updating you on important changes to Ranger
  • Inviting you to participate in surveys or promotions
  • Offering you our products and services that we believe may be of interest to you
  • Personalizing your experience and the content of the Ranger app
  • Verifying your identity or location for security, fraud prevention, or risk management
  • Displaying advertising for products and services that may be of interest to you

We may also use your information and anonymous information for our business purposes, including optimizing and improving Ranger, detecting and investigating activities that may be illegal or against our policies, compliance with Ranger’s legal and regulatory obligations, or enforcing Ranger’s terms and conditions.

How we share your information

Ranger will not sell or share your information outside of the U.S.Bank family of companies.. We may share information within the U.S. Bank family of companies, but U.S. Bank will handle that information as described in the general U.S. Bank privacy policies. We may also share your information to carry out the transactions you request and with service providers that help us deliver Ranger’s services.

Online tracking and advertising

Cookies are small data files that are stored on your device. They help us to authenticate your access to Ranger, personalize the content we display, facilitate navigation of the app or sites, and display information more efficiently. The cookies help us collect anonymous information about your use of Ranger so that we can continue to refine and improve Ranger’s function. You can set your device or browser to refuse cookies, and many devices offer additional controls and privacy settings. Each device and browser is unique and it is up to you to maintain these settings. You may experience challenges using Ranger if you set your device to reject cookies.

Do not track:

Because there is no industry standard for how “Do Not Track” consumer browser settings should work on commercial websites or apps, Ranger does not respond to device and browser do not track settings.

Your California privacy rights

Under the California Consumer Privacy Act, California residents have the right to request a report of what information Ranger has collected about you and request that information be deleted. Ranger is committed to honoring these rights, subject to our legal and regulatory needs to maintain records and deliver our services to you. As an innovation from U.S. Bank, Ranger relies on the U.S. Bank program for responding to your request. Learn more on the U.S. Bank State Personal Information page.

Social Media

If you are a registered user of a social media platform, please note that any information you post to those platforms is subject to the terms of use and the privacy policies of those platforms. This includes any personal information you may post that is viewable to other users of those platforms. If you click links to the Ranger App or websites within the social media platform, or follow links from Ranger to a social media platform, those platforms may display advertising that they believe is relevant to you based on your activity.

Linked websites

You may find links to third party websites, apps, or services within Ranger, including links to unaffiliated financial institutions. Neither Ranger nor U.S. Bank controls the content or offerings of those sites or apps. We encourage you to review the privacy policies, security practices, and terms and conditions of those websites, apps, or services because they may differ from what Ranger has established.

Data security

Securing your information is a priority for Ranger and we are committed to protecting your information from unauthorized access. We use reasonable organizational, administrative, physical, and technical safeguards that are designed to protect the information you entrust to us. Please remember that no data transmission or storage system can be guaranteed to be 100% secure. If you believe your information is no longer secure or there is a problem with your Ranger service, please contact us immediately using the contact information below.

Children’s privacy

Ranger will not knowingly solicit personal information from children under the age of 13, nor will we intentionally market to children. Please do not submit children’s information to us. If you are a parent or guardian and you become aware that your child submitted information to us without your consent, please contact us promptly so that we can remove the information from our files.

Retention period

Ranger will retain your information for as long we need to fulfill the purposes outlined in this Policy, such as maintaining your account. If a longer period is required by law, we will retain your information for that period of time.

Jurisdiction and cross-border data transfer

Ranger is a service offered in the United States of America for use by consumers to manage their money in financial institutions located within the United States. We may store or process personal information in any country where we maintain facilities or engage service providers. By using Ranger, you consent to our processing of data in these locations, even if you are not a resident of these countries.

Changes to this Policy

We may change this Policy from time to time as new feature, technologies, industry practices, regulatory requirements, or other needs arise. We encourage you to review this policy regularly to understand how we collect, use, and share information. When we make changes, we will update the effective date at the top of this page.

Contacts

Contact us by email at therangerapp@usbank.com.

Accessibility

Ranger is committed to making its services accessible. If you need this Policy or other information in an alternative format, please contact us.